Very good

Good location, great view, amazing services and wonderfull employees.

Must be hard due Corona time for everyone. But staying in best western welcome hotel Frankfurt, me and my husband feeling safe with all protocol and rules hotel has. Everyone professional and exceptional.

Finally all elevators are working again.

The hotel is really good, bride, clear, looks like a new, great service, perfect location if you going to the event on the Frankfurt Messe. I have some issue with my room as well some expectation, like below, but this is not stop me to recommend this hotel - the shower temperature regulator change hot to cold water accidentally - no minibar - bottle of drink water was only once when we come - the shower temperature regulator change hot to cold water accidentally - no minibar - bottle of drink water was only once when we come you will not find a good restaurant near the location, but you have a tegut supermarket in front of hotel relax, I like it

I was very much surprise with this Hotel. Didn't know before the Welcome Hotels chain, but found the facilities quite comfortable and the breakfast very good. Our room had a lot of space, with a minimalist while very trendy decor. The night price was very affordable, and having arrived from Paris, we found that we entered into the super suite territory. The only minors set back (and this is why I didn't give a 10), is that they don't have room service the whole day, forcing us to have to lunch outside (around 4pm). Since the hotel is not located in a centric area, we had to move to some distance places (10-15 minutes Uber) to have a decent meal. Other than that, and the very unhelpful and unpleasant waitress at the Bistro on Saturday night, the Hotel is a total gem, price wise. Best,

Check in procedure was very smooth. The room was very nice, we booked two double rooms as there were no family rooms available. Clean, well-equipped room. The breakfast was excellent. Good secure underground parking.