Welcoming you
Since 1998

Since 1998, we’ve been welcoming our guests with warm hospitality, rejuvenating wellness experiences, memorable celebrations, and productive conferences. As part of the Cramer Group, a family-owned business renowned for its Warsteiner beer, our German hotels offer a ‘home away from home,’ where 900 caring employees strive to go above and beyond.

Immerse yourself in German culture at our beautifully designed hotels, where authentic architecture, local culinary delights, and a range of engaging cultural and leisure activities await you. With 14 hotels across 13 locations in Germany, we provide the perfect destination for city trips, active weekends, romantic getaways, weddings, or business conferences.

Our commitment to quality and guest satisfaction is at the core of everything we do. We continuously strive to exceed expectations, ensuring that every stay is not just comfortable, but exceptional.

Welcome Hotels are where every guest feels truly welcome.

Hotels

Destinations

Business Hotels

Leisure Hotels

Bedrooms

Meeting Rooms

Our Vision

We strive to create an inviting retreat where every guest feels at home, every stay becomes a cherished memory, and our passion for excellence shines through in every detail.

Our Mission

We aim to delight our guests by creating a 'welcome home' environment, exceeding expectations, and delivering memorable experiences. We are dedicated to responsible stewardship in our interactions with both the planet and society. Through partnerships with local and regional suppliers, we actively support and enhance our community, ensuring a positive impact for all.

Welcome is Not
Just a Word

Our values are the heart of our hotel, ensuring that every guest feels truly welcome and at home. They guide everything we do, fostering a warm and inviting atmosphere. These values inspire our commitment to outstanding service, shaping the unique experience we offer to each guest.

Appreciation

We warmly welcome you as a guest, embracing your individuality and valuing you for who you are.

Honesty

We prioritise open communication and accountability in every interaction with our guests, ensuring transparency and trust.

Smile

We capture the hearts of our guests with authentic warmth, expressed through our genuine smiles and kindness.

Opportunities

We offer more than just a stay; we create enriching experiences and provide opportunities that support your personal ambition and enjoyment.

Openness

We take pride in our openness and creativity, sharing our passion and dedication with our guests every day to enhance their experience.

Collaboration

We work hand-in-hand with our guests, combining our expertise with your unique preferences to create unforgettable experiences.

Engagement

We are committed to making your stay enjoyable and meaningful, driven by our dedication to sustainability, social responsibility, and strict adherence to our code of conduct.

Our Commitment to Sustainability

We are deeply committed to social responsibility and to caring for the environment for future generations. Most of our hotels proudly hold the GreenSign certification, a respected recognition that reflects our commitment to environmental standards, social responsibility, and ethical practices. Look for the GreenSign logo on our hotel pages as a sign of our dedication to sustainable operations.

For conferences, our 'Welcome Green' concept brings sustainability into every detail. From CO2-reduced transportation to eco-friendly materials and healthy coffee breaks, we aim to create events that are both successful and mindful of the environment.

Through our thoughtful initiatives, we hope to make a positive difference at every level.