Where can I make an appointment?
We will gladly let you know in advance. Spa treatments that are important to you should be booked with your room right away. Spa deals will be considered by us automatically. You may call or email us.
Will I be able to cancel my appointment?
You can cancel your spa appointments in our hotel up to 24 hours before the treatment starts. If you cancel at a later time, we need to charge the time that has been reserved for you specifically.
What happens in case of delays?
Unfortunately, if you are late for a spa appointment, we need to shorten your treatment. The spa treatments must end on time so that the following treatments are not delayed, and other guests do not need to wait. However, there will be plenty of time if you come to our reception desk 5 to 10 minutes before your spa treatment commences.
Before the treatment
Why don't you enjoy our sauna area before your treatment? This will give your body, mind and soul the time you need to get in the mood for the subsequent relaxation program. To achieve the maximum effect, you need to tell your therapist about your individual wishes, goals and health situation before your treatment.
During the treatment
Tell your therapists about anything uncomfortable or any special situations during your treatment. Our treatments do not serve any therapeutic purpose. A rest is included in the massages.
Take home a memory of your experience. We offer many care products from our partner BABOR that will let you enjoy relaxed hours at home as well. Our team will gladly advise you.