Business & Lifestyle perfectly united

The quality of the service and of the atmosphere makes this hotel recommendable for a shorter or a longer business trip. The friendly and helpful personal as well as the quality of the products help making the stay as pleasant as possible. The day takes a good start with a very enjoyable breakfast.

We enjoyed our short 2 night stay The mini bar was missing .. nice room We only had the breakfast buffet that was amazing Awesome staff, really kind people!

We had the chance to try the studio room, and we enjoyed our stay. The room was large and equipped with what you need to relax. The reception was friendly and helpful, and the waitress at breakfast was a lovely lady. For all members of "Welcome hotel"; Thank you so much for making our weekend an enjoyable time.

The personnel are very courteous, the rooms exceptionally clean. The food was excellent and although the rooms are not "brand spanking new", the furnishing and/or equipment showed no signs of wear and tear. The only area of improvement that I can suggest are the type of beds and/or pillows. I found the mattress much too thin (albeit I'm not a feather-weighted woman and would have appreciated more cushioning). The pillows were also much too thin and - well - useless. This being said, I must also mention that I did not approach the concierge and inquire into bedding alternatives. Maybe there are mattress toppers and/or other pillows available. See my comment about the bed situation above. My room had a window facing a very busy street (Stadtbahnstraße). It was much too loud when open and fumes from the cars were prevalent. Additionally, a police car had it's lights switched on during the evening and this woke me up. The drapes have to be pulled tightly shut to ensure a good night's sleep.

I am costumer since the day welcome hotel in Essen opened its doors to the public and never been to another hotel during my visits in the area....so....it must be good!! Little small but clean and fine Perfect Always helpfull. Always friendly. Always professional and well dressed. I usually NEVER give a full 10 but here I have to.

Always a warm welcome. Close to city center, safe parking. clean room.

Alles top Sauber, gepflegt

Very good hotel

Good hotel, very friendly and professional staff

We stayed for only one night at newyear. The reception desk gave us some extra time to check-out because of Newyears day. Very Very clean room with everything one might need. Good beds too. Clean neat room Helpful reception Easy to reach Very Very clean room with everything one might need. Good beds too.